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Home services – Your carefree stay
In our holiday homes in Aosta, we take care of everything, so you can just relax. The Fast Wi-Fi keeps you connected, while we give you all the directions to the most comfortable parking in the surroundings. Our customer service is always with you, ready to solve any need. Fresh linen, impeccable cleaning and waste management? We take care of everything. Yes, your dog will also be welcomed with special attention!
General information about the house
Welcome to Alp Apartments
Apartments guide
Useful info
WiFi fibra
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The holiday home is equipped with high-speed fibre optic wi-fi..You can access User and Password inside the house.
Self Check-out
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Check-out is by 11.00 a.m.
You have a set of keys. Upon your departure leave the keys in the check-out panel next to the front door. Remember to take your car out of the parking lot before you deposit your keys.
Customer service and emergencies
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Assistance h24 Call
(+39) 3479661963.
Our staff will respond to you.
Tourist tax
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Our staff has told you the amount of cash to leave on the table.
Public parking
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Your stops in the centre of Aosta are payable (blue areas).
From Monday to Saturday from 08.00 am – 12.00 pm and from 2.00 pm – 6.00 pm. The nearest paid covered parking is in via Giorgio Carrel no. 1, available from Monday to Saturday with 24 hour opening.
Tourist information
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Log in to the regional tourism office.
Piazza Porta Praetoria, 3 – Aosta
(+39) 0165 23 66 27 – Mail: aosta@turismo.vda.it – Hours: from 9.00 am to 7.00 pm.
Emergencies (112)
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Call 112 – Single European Emergency Number.
You can call 112 from any phone, landline or mobile. The call is registered and free. The operator will ask you for the type of intervention needed and will connect you to the emergency operational service. Foreign citizens can seek help in all languages, thanks to a simultaneous translation service.
The home
Linen
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The holiday home is equipped with towels and bed linen.
Laundry
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The holiday home is equipped for washing (washing machine) and drying (hanging kit).
It does not have a dryer. The laundry area is available in the ski-bike box or directly inside the holiday home.
Cleaning
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The final cleaning service (at check-out) is included in the cost of your stay.
Waste
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Household waste must be sorted.
Paper, glass, plastic/aluminium and unsorted. Agree with the customer service of Alp Apartments the collection of household waste during your stay.
Animals
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The stay of your dog is possible.
Agree with the customer service of Alp Apartments the extra fee for the dog stay.
Drinking water
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The tap water is drinkable.
Smoke
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It is forbidden to smoke inside the holiday homes.
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